RSS Feed
Knowledgebase : Installation
 


BEFORE REFORMATTING If you are able to run CONSULTANT FRONT OFFICE start the program and use the BACKUP option on the FILE menu to create one or more backup files containing your entered data. You may create the backup file on a USB flash drive or on a C...
First off, make absolutely sure you have TWO copies of backup files from the program (select BACKUP option on the FILE menu). Use the VERIFY BACKUP function on the FILE menu to confirm that the backups are usable before proceeding. It also doesn't hurt...
Custom editions save setup time by allowing you to company-specific business information into the program. They can also be used to update information that's already in the program. The primary types of information that can be imported are: - product lin...
If you are encountering an error 7 when opening the program or going to the Home screen, your Consultant Front Office program is most likely having trouble locating your printer. To solve this problem, Go to the Reports screen and attempt to print a re...
If you encounter error 75 in Module "modLicense" and Function "IsRegistered" during installation try the following steps to resolve the problem: 1. Right click on your Start button, then left click on Explore to open Windows Explorer...
Check to make sure that Microsoft Word or Microsoft Wordpad are not open on your computer. If they are open, close them and see if the error disappears. This error generally occurs because the program's ReadMe file, which is displayed using MS Word or M...
To transfer your data from an earlier version of Consultant Front Office into your new version: 1. Create a backup of your data in your earlier version (e.g. Version 9) using the Backup option on the File menu.2. Install the new version using your insta...
To get a completely "clean" installation of Consultant Front Office Version 10 do this:Delete the following directory from your hard drive: c:\program files\cfo10Reinstall the program from your installation CD.Note! If you have Contact and/or ...
This problem usually indicates that the update install program has been saved over the program file, therefore each time you run the program, the installation program runs instead of Consultant Front Office. This can be easily fixed by following the instr...
Some privacy protection programs can cause the Consultant Front Office installation program to freeze while attempting to check for previously installed components. If you're unable to determine which program is causing the problem or if you're unable t...
WINDOWS ACCOUNT CONTROL WARNINGS AGAINST INSTALLING OR RUNNING YOUR CONSULTANT FRONT OFFICE SOFTWARE Windows checks every program for a valid "Publisher" before allowing it to be installed or to be run. It is our belief that this requirement does li...
Help Desk Software by Kayako Resolve